HELP CENTER
Support
Cancellation route looks wrong?
Open Settings in SubMT and choose Report a broken route. The prepared report includes the provider host and region so the route can be checked quickly.
Receipt Inbox
Forward only receipts you want SubMT to process. If a receipt is not detected, share the email, screenshot, or PDF directly to SubMT and review the prefilled fields.
Keep sensitive details out
Never include a password or full card number in a support request.
Tiếng Việt
Nếu lối hủy không đúng, vào Cài đặt trong SubMT và chọn Báo lối hủy hỏng. Không gửi mật khẩu hoặc số thẻ đầy đủ.